Reference

Your jntoto Privacy Policy in Indonesia

Live Roulette, Cleocatra and Counter-Strike 2 each create account, wallet and device records, and this Privacy Policy explains how we collect, use and protect that data at jntoto.

DANA privacy checksOVO wallet recordsGoPay account matchingQRIS receipt IDs
jntoto Your jntoto Privacy Policy in Indonesia
CONTACT PATHS

Three Ways To Reach Privacy Support

Privacy questions need a clear contact route, so we separate account help from data requests. Our live chat is staffed 09:00-23:00 WIB, WhatsApp handles identity checks when chat cannot verify you, and email keeps a written trail for correction or deletion requests. Tell us the account name, account phone number and payment rail involved, such as OVO or GoPay, so we can find the right records.

Team online

Live chat privacy help

Use live chat for cookie questions, recent login alerts or payment data matching. We may ask you to confirm the masked phone number on the account before discussing wallet records or session records.

WhatsApp identity check

WhatsApp support helps when you cannot pass chat verification. Send only the details requested by our agent, such as account name and last payment rail, so private data is not shared in full.

Email data requests

Email [email protected] for access, correction or deletion requests that need a written trail. Include your account name, reachable email, payment rail involved and the change you want us to check.

DATA CARE

Six Privacy Controls Around Your Account

Six practical controls shape how we handle your privacy request after you join. We limit the data we ask for, separate wallet records from game records where our systems allow, and use…

Account data collected

During account creation we ask for details that identify your account, such as name field, phone number, email and password. We use them for login, support contact and privacy verification before any data change.

Payment record handling

DANA, OVO, GoPay and QRIS activity creates receipt IDs, payment rail labels and wallet status logs. We keep those records separate from game browsing data when the system can process wallet checks on their own.

Cookie choices by device

Cookies help keep your login active, remember language choices and detect repeated failed access attempts. On Android Chrome, you can open Settings > Site settings > Cookies to manage browser storage for jntoto.xyz.

Session security checks

Account > Security > Sessions shows devices that recently reached your account. If a phone is lost or a login looks unfamiliar, use that screen to end active sessions before contacting support.

Retention and deletion

We keep personal data while your account is active and longer where payment checks, dispute handling or legal requests require it. Deletion requests are assessed against those duties before records are removed.

Limited partner sharing

Payment providers and game studios may receive only the data needed to process wallet checks, session access or fraud screening. We do not send your full profile to a table or slot provider.

Privacy Policy Answers Before You Join

Before you open an account, privacy questions should be answered without forcing you through several screens. These answers cover the records we collect, why wallet data is kept, how cookies behave, how to correct account details and what happens when you ask for deletion. If your case involves DANA, OVO, GoPay or QRIS, include the payment rail name when you contact us.

We collect account details you provide, such as name field, phone number, email and password, plus device type, IP address, cookie choices and wallet records. Game browsing may create session data tied to your account.

Wallet records help us match deposits, withdrawal checks, failed payment attempts and support requests to the correct account. We store receipt IDs and payment rail labels so your privacy request can be traced accurately.

Open Account > Profile and check the field you want corrected. If the field is locked, contact live chat from 09:00-23:00 WIB or email [email protected] with your account name and requested change.

Cookies may remain in your browser to keep login status, remember preferences and detect risky access patterns. You can clear or block them through your browser settings, but some account functions may ask you to log in again.

Only staff who need to handle the request can access the case details. For example, a wallet query may go to payment support, while an account correction may be handled by the privacy contact team.

Yes, you can ask us to delete personal data by email. We will check whether wallet records, dispute records or lawful duties still require retention, because deletion access depends on local law.

Shared access makes privacy checks harder because device records, payment traces and game sessions may point to more than one person. Keep your password private and use Account > Security > Sessions to remove unfamiliar devices.